FutAura Terms and Conditions

Last updated: [11/10/2025]

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Welcome to FutAura. These Terms and Conditions govern your use of our website [www.futauraofficial.com] and your purchase of products from FutAura.
By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

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1. General Information

FutAura is an online clothing brand based in the United Kingdom, offering apparel and accessories for purchase online.
All products displayed on our Site are subject to availability and may be modified, replaced, or discontinued at any time without notice.

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2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to make a purchase on our Site. By using our Site, you represent that you meet this age requirement.

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3. Product Information and Pricing

We take care to ensure that product descriptions, images, and prices are accurate. However, variations may occur — for example, colours may differ slightly due to screen settings.
All prices are listed in British Pounds (GBP) and include applicable UK taxes unless otherwise stated.
We reserve the right to correct pricing errors, update product information, or cancel orders if incorrect details have been displayed.

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4. Orders and Payments

By placing an order, you confirm that all information you provide is accurate and complete.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorised transactions.
Payments are processed securely through our third-party payment providers. FutAura does not store or have access to your full payment details.

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5. Shipping and Delivery

We offer shipping within the United Kingdom and worldwide.
Delivery times and costs vary depending on your location and chosen shipping method. Estimated delivery times are provided at checkout but may be affected by external factors such as customs or courier delays.
FutAura is not responsible for delays or losses caused by third-party carriers or circumstances beyond our control.
For more information, please refer to our Shipping Policy.

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6. Returns and Refunds

We hope you love your purchase, but if you’re not completely satisfied, you can return eligible items within 14 days of receiving your order for a refund.

Conditions for returns:

• Items must be unused, unwashed, and in their original packaging with all tags attached.

• Sale items, gift cards, and accessories (such as jewellery) are non-refundable unless faulty.

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

• Refunds will be processed to your original payment method once we receive and inspect the returned item.

Please contact us at futauraofficial@gmail.com before returning an item to receive return instructions.
For full details, please see our Return Policy.

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7. Intellectual Property

All content on the FutAura website — including but not limited to text, logos, graphics, images, and design — is the property of FutAura and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, distribute, reproduce, or use any material without our express written permission.

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8. User Conduct

You agree to use our Site only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use of the Site.
You may not misuse the Site by introducing viruses, attempting to gain unauthorised access, or engaging in any activity that disrupts its operation.

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9. Limitation of Liability

To the fullest extent permitted by law, FutAura shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or products.
Our total liability for any claim shall not exceed the total amount paid for the product in question.

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10. Privacy

We are committed to protecting your personal data. Please review our Privacy Policy for information on how we collect, use, and safeguard your information in accordance with UK data protection laws, including the UK GDPR.

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11. Changes to These Terms

We may update or modify these Terms at any time. Any changes will take effect immediately upon being posted on this page.
Your continued use of the Site after changes have been made constitutes acceptance of the updated Terms.

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12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 futauraofficial@gmail.com